support.digitalshiftmedia.com

What happens after I sign up?

After you sign up for a plan with us, the following happens:. 1) Onboarding Starts. An onboarding link will be sent to your email, and you will be able to set a password and see a list of steps that need to be completed, including granting Digital Shift access to your Google My Business account(s).. 2) Migration to Client Support System. We use a shared support inbox for the entire team to ensure that requested get logged and assigned to the appropriate team member. Please ensure you send all requests to support@digitalshiftmedia.com, and also add the address to your contacts and whitelist it.. To avoid creating multiple help and service requests, we migrate your contact info and email from our customer relationship management system to our support system. 3) Onboarding Strategy Session. After onboarding is complete, please select a date/time to meet using the following link: https://calendar.digitalshiftmedia.com/ . Please use the above calendar booking link, which is also in all of our email signatures, as the support email address doesn't have calendar functionality.
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